FAQ
Questions, answered
Everything you need to know before you travel. Can’t find your answer? I’m a call away.
Yes. Highpathrides is a one-person business — I drive every booking myself. You will never be handed to a subcontractor or a stranger.
Yes. I drive to any city in Switzerland and across Europe — Milan, Munich, Paris, Vienna, Lyon and beyond — at a fixed price agreed before departure.
Usually within 30 minutes, day or night. For anything urgent, call or WhatsApp me directly.
Cancellations made more than 24 hours before pick-up are free of charge. Cancellations within 24 hours are charged at 50% of the fare, and within 2 hours or no-shows at 100%. Weddings and special events require 14 days’ notice for a full refund of the deposit.
Airport pick-ups include 60 minutes of free waiting from the actual landing time, and I track your flight so delays are never a problem. All other pick-ups include 15 minutes. Additional waiting is charged in 15-minute increments at the hourly rate.
All major credit and debit cards, TWINT, Apple Pay, Google Pay and bank transfer. Companies can be invoiced monthly. A secure payment link is sent with your confirmation.
Yes. Every quote is all-inclusive — fuel, motorway vignette, tolls, parking and gratuity for standard services are included. There is no surge pricing, ever.
Because I drive every ride myself, I can only accept a limited number of bookings per day. Booking at least 24 hours ahead is recommended, and 2–3 months ahead for weddings and peak dates such as WEF Davos, Art Basel and Christmas. Same-day requests are welcome — just call.
Yes. Infant, child and booster seats are available free of charge on request. Please let me know the age and weight of each child when booking.
Passengers aged 18 and over may enjoy complimentary champagne or their own drinks for celebrations. Alcohol is never permitted where passengers are under 18.